The Past Delivery Staff Portal ("the App") is an internal application used exclusively by current and former employees of Past Delivery & Trading W.L.L ("we", "us", "the company"). It is not intended for use by members of the general public.
This policy explains what personal information the App collects, how it is stored, and what your rights are as an employee using it.
2. Information we collect
2.1 Identification & employment data
To grant access to your personal employment information, the App stores:
Your full name, Talabat rider ID, brand/department, and employment status
Your Qatari ID (QID) number and expiry date
Your passport number and expiry date (when provided for bank applications)
Your date of birth and place of birth
Your nationality
Your mobile number and personal email address
Vehicle, insurance, and registration details where applicable
Bank account details that you voluntarily enter for salary disbursement
2.2 Pay & performance data
Monthly salary, allowances, deductions, and net payouts
Orders completed, working hours, acceptance rates and similar performance metrics
Loan, advance, and violation history relevant to your payroll
2.3 Documents you upload
Photographs of your QID (front and back) and passport, when uploaded for bank-account creation
A profile photograph, auto-cropped from your QID or taken manually
2.4 Information collected automatically
The App uses standard web technologies (cookies, localStorage) on your device to remember your login session and your most recent paysheet data so the App opens quickly even on a slow network.
We do not use third-party advertising trackers, marketing pixels, or behavioural analytics.
We do not collect your phone's location, contacts, microphone, or other on-device data beyond what you explicitly upload.
3. How we use your information
Your information is used only to:
Authenticate you when you sign in
Display your paysheet, contract details, and document expiry alerts
Process bank-account applications and similar HR requests you initiate
Comply with Qatari labour, immigration, and tax regulations
Communicate company-wide announcements, leave responses, and birthday greetings to colleagues
We do not sell, rent, or trade your personal information with any third party.
4. Where your data is stored
All employee data is stored in a private Google Workspace account managed by Past Delivery & Trading W.L.L, hosted on Google's secure infrastructure (Google Sheets and Google Drive). Access is restricted to authorised HR and payroll administrators of the company.
Photographs you upload (profile, QID, passport) are stored in a private Cloudinary account, accessible only to authorised company staff.
5. Camera and file access
The App may ask permission to use your phone's camera and storage. These permissions are used solely so you can take and upload photographs of your QID, passport, or profile picture. No image is uploaded without an explicit tap on the upload or "Continue" button by you.
6. Children
The App is not intended for users under 18 years of age and is not made available to anyone outside of our active employee base.
7. Your rights
As an employee whose data is held by the company, you may at any time:
Request a copy of all the personal data the company holds about you
Ask for corrections to information that is inaccurate or out-of-date
Request deletion of your data after you leave the company (subject to statutory record-keeping periods required by Qatari law)
Withdraw consent for optional features (e.g. bank application photo OCR) at any time
To exercise any of these rights, write to hr@pastdelivery.com. We will respond within 30 calendar days.
8. Data retention
While you are an active employee, your data is retained for as long as you remain employed. After your employment ends, your records are retained for a further five (5) years in line with Qatari labour and tax regulations, after which they are permanently deleted unless a longer retention is required by law.
9. Security measures
All communication between the App and our servers uses HTTPS encryption.
Access to your employee record requires both your Talabat ID and your registered email address — knowledge of either alone is not sufficient to sign in.
Administrative actions on employee data are logged in an audit trail.
Photographs of identity documents are scanned only on your device; the raw text of your documents is never sent to any third-party OCR service without your active consent.
10. Changes to this policy
We may update this policy from time to time — for example, when we add a new feature, or to comply with new regulations. The "Effective date" at the top of this page will reflect the date of the most recent change. Material changes will be communicated to you through the App's announcements feed or via your registered email address.
11. Contact
For any privacy-related question or request, contact our HR department: